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Consumer Confidence Report (CCR)

More CCR Assistance and Resources

A major feature of the 1996 Safe Drinking Water Act Amendments, consumer confidence reports (CCRs), provide information about source water, treatment and the results of required water quality monitoring at some 53,000 community water systems nationwide. CCRs must be issued by July 1 every year.

 

Because of the level of detail required by the US Environmental Protection Agency, CCRs can be intimidating for the consumer. There are several online sources that can help customers understand the information and provide a context for the report:

USEPA's Web pages on CCRs provide background information and frequently asked questions as well as a guide to online CCRs.

AWWA has information on its consumer Web site about the elements of a CCR, compliance and cost. Click here

NSF International has just created a section on its Web site to help consumers understand their CCRs with information about units of measurement, abbreviations and interpreting water quality data. Click here